User manual SYMANTEC PCANYWHERE SOLUTION 12.5 SP2 V1.0

[. . . ] Symantec pcAnywhere SolutionTM User Guide Version 12. 5 Symantec pcAnywhere SolutionTM User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version 12. 5 Legal Notice Copyright © 2008-2010 Symantec Corporation. Symantec, the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U. S. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. [. . . ] To play back a recorded session 1 Launch the pcAnywhere Manager application. This 32-bit Windows application installs with the Symantec Management Console. It creates a Symantec pcAnywhere shortcut icon on your Windows desktop. 2 3 4 5 6 In the pcAnywhere Manager console, in the left pane, click Go to Advanced View. Click Open. Taking a snapshot You can capture and save an image of the host computer screen during a session. See "Remote control options" on page 24. 30 Establishing remote connections Starting a chat session To take a snapshot 1 2 In the Session Manager window, on the left navigation bar, under Remote Control, click Take Snapshot. In the Take Snapshot window, select one of the following: Visible Display Entire Display Takes a snapshot of only the visible part of the host screen. In the Select Save Screen File window, select the location where you want to save the snapshot. Click Save. Starting a chat session During a remote control session, the host and remote users can have a typed conversation in a chat window. This option is located in the Session Manager options in the top left corner of your screen. To chat online with the host user 1 2 3 In the Session Manager window, on the left navigation bar, under Remote Control, click Show Chat. Your messages and the other user's responses appear in the upper portion of the chat window. 4 5 (Optional) Check the Always on top option to keep the chat window in front of any other remote session activities. Click Save to save your chat session. Establishing remote connections File transfer options 31 File transfer options You can copy and move files from either the host computer or the remote computer. You can also delete files, rename files, or check the properties of a file on either computer. You can select files and folders by their dates, file type, or a wildcard. File transfer supports writing to and from a computer using the computer name, IP address, or UNC path. pcAnywhere Solution saves the last nine locations that you browsed to. If you are connected to a Linux or a Macintosh host, the file transfer options do not work. See "Edit preferences while in Command Queue or File Transfer mode" on page 33. Table 2-5 Option Transfer => File transfer options Description Moves the selected files from the remote computer to the host computer. You can browse through the directories of both computers to select the file to move and to choose where the file resides. Transfer <= Moves the selected files from the host computer to the remote computer. Synchronizes the current directories that are selected for the host computer and the remote computer. Copies the selected files from the remote computer to the host computer. [. . . ] If a host computer is configured to dock to an Access Server, it automatically docks when Windows starts. See "Docking a pcAnywhere host to the Access Server" on page 57. Docking a pcAnywhere host to the Access Server When a host is configured to use the Access Server, it automatically docks to the Access Server when the host is launched. The host usually re-docks to the Access Server at the end of a session. However, you can configure the host to cancel at the end of a session. [. . . ]