User manual SYMANTEC MONITOR PACKS FOR SERVERS 7.0 SP2 RELEASE NOTES

[. . . ] Monitor Packs for Servers 7. 0 SP2 Release Notes Monitor Pack for Servers 7. 0 SP2 Release Notes This document includes the following topics: Introduction New features Installation and upgrade Installation and Upgrade issues Fixed Issues in this Release Known Issues in this Release Other information Introduction The Monitor Pack for Servers component provides a collection of monitor packs that let you monitor your servers. Monitor packs are the containers of the monitor policies that let you monitor services and events of your server environment, operating system, or certain application. The Monitor Pack for Servers component also includes several reports that help you evaluate and tune the performance of your servers. [. . . ] During the Notification Server upgrade process, you can select to upgrade to the latest version of this product. For more information, see the Symantec Management Platform Installation Guide (see knowlegebase article 45732). Installation and Upgrade issues The following issues are known issues related to installing and upgrading this product. If additional information about an issue is available, click the Article ID link. Table 1-1 Issue After upgrade, all user modifications of the default rules and metrics are overwritten except for Descriptions Known issues for Installation and Upgrade Description After an upgrade, all user customizations are lost except for the Descriptionfields. Internal ID 1798594 Monitor Pack for Servers 7. 0 SP2 Release Notes Fixed Issues in this Release 7 Table 1-1 Issue Some polices are overwritten during upgrade Known issues for Installation and Upgrade (continued) Description Internal ID Some policies contain new rules in the 7. 0 SP2 release. 1798594 Because of that, the following policies are overwritten during 1936118 an upgrade: Process policy in the ESX - Basic pack Process policy and System Health and Tuning policy in the Linux - Basic pack Disk policy, System policy, and Internet Information Server (IIS) policy in the Windows 2000 pack Disk policy, System policy, and Internet Information Server (IIS) policy in the Windows 2003 pack All policies in the Windows 2008 pack Windows Server 2003/2008 - Agentless policy in the Windows Agentless pack Fixed Issues in this Release The following are previous issues that were fixed in this release. If additional information about an issue is available, click the Article ID link. Table 1-2 Issue Fixed Issues in this Release Description Internal ID "SMTP Server - Number of Messages The Metric "SMTP Server - Number of Messages Sent By 1709161 Sent By Mailer (SMTP) Solaris" metric Mailer (SMTP) Solaris" enters retry state if the statistic file 1709170 statistic issue /etc/mail/statistics does not exist. In this case the metric is displayed in the Performance Viewer with a value of "0". This behavior occurs because the command used in metric contains hardcoded 0 values which will be outputted even if there is no statistic log. To turn statistic on the administrator must create the statistic file: # touch /etc/mail/statistic 8 Monitor Pack for Servers 7. 0 SP2 Release Notes Known Issues in this Release Table 1-2 Issue Monitor packs cannot be re-imported after you delete a monitor pack that was previously imported Fixed Issues in this Release (continued) Description The metrics, rules, and policies that belong to the default monitor packs are not restored when you attempt to reimport the pack manually. To workaround this issue: uninstall the monitor packs and then install them again. Internal ID 1806935 Known Issues in this Release The following are known issues for this release. If additional information about an issue is available, click the Article ID link. Table 1-3 Issue A timeout message can appear when you restart the Monitor Agent service on a Windows computer. Metric Apache 2 Server Log Solaris Metric - log custom path is not compatible with Apache 2. 2. 11 Known issues in this Release Description Internal ID When you restart the Altiris Monitor Agent service in the 1978268 Services list in Windows, a timeout message can appear. [. . . ] Information about new features and important issues in the Symantec Management Platform. Information about using Symantec Installation Manager to install the Symantec Management Platform products. Symantec Management Platform Documentation page Symantec Management Platform Documentation page Symantec Management Platform User Guide Symantec Management Platform Release Notes Symantec Management Platform Installation Guide http://go. symantec. com/sim_doc Knowledge base SymWISE support page 10 Monitor Pack for Servers 7. 0 SP2 Release Notes Other information Table 1-4 For more information, you can use the following resources: (continued) Location Symantec Connect page Document Description Symantec Connect (formerly An online magazine that contains best the Altiris Juice) practices, tips, tricks, and articles for users of this product. [. . . ]