User manual SYMANTEC CMDB SOLUTION 7.0

[. . . ] Altiris CMDB Solution from Symantec Users Guide Version 7. 0 CMDB Solution Users Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Documentation version: 7. 0 Legal Notice Copyright © 2010 Symantec Corporation. Symantec, the Symantec Logo, and Altiris are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U. S. This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party ("Third Party Programs"). [. . . ] Table 3-4 Resource type Asset Company Cost Center Direct relationships of resource types Direct relationship Cost Center, Location, User, Department, and Asset Creates no direct associations Location and Manager (User) Using resource types About the resource data class summary page 27 Table 3-4 Resource type Department Location User Direct relationships of resource types (continued) Direct relationship Cost Center, Location, and Manager (User) Cost Center and Manager (User) Company, Department, Location, and Manager (User) The following table shows indirect resource type relationships, including the path that is taken to create the association. The resource type column is the child (from) and the Indirect relationship column is the parent (To). Table 3-5 Resource type Asset Indirect relationships of resource types Indirect relationship User > Company User > Department User > User Company Cost Center Department Location Manager User Creates no indirect associations Creates no indirect associations Cost Center > User Cost Center > User Existing Users can be specified as Managers Department > Cost Center Department > Location About the resource data class summary page This resource data class summary page is applicable only to the predefined data classes that you cannot edit. The page includes a list of resource types that use the following information: The data class. Attributes that define the data class. 28 Using resource types About the resource data class summary page Chapter 4 Using resources This chapter includes the following topics: About resources Resource categories About merging resources About the Resource Association Diagram About item tasks About resource list item tasks About user-defined item tasks About reports on owned resources About resources Resources are the items that Notification Server can manage. For example these items can include computers, phones, contracts, and users. Predefined resource types are provided for commonly used resources and you can also create your own. With all resources, you can manually enter data or import it from an external source. Importing data is usually the most efficient method. 30 Using resources Resource categories Resource categories Resource types are grouped into categories for convenience. Resource types within a category have similar characteristics, a common purpose, or other similarities. Datacenter types. About merging resources You can merge any two assets or contracts together into a single resource, even if they do not contain the same fields. When data is merged between resources, you select which resource's data classes to keep. For data types common to both resources, you select which resource's data class to keep. If a data class exists only for the resource that is discarded, the data for that data class is also discarded. Associations from the resource that is to be deleted are transferred to the new resource. If there is more than one of the same type of association, the older association is deleted. About the Resource Association Diagram The Resource Association Diagram displays a graphic that shows a resource and all associated resources. Use the Resource Association Diagram to view relationships between assets, users, locations, departments, and cost centers. From the Resource Association Diagram, you can select an associated resource to see the resources that are associated with it. The Resource Association Diagram has the following two filters: Association Type Filter This filter lets you choose which association types you want to see displayed in the Resource Association Diagram. Resource Type Filter Using resources About item tasks 31 This filter lets you choose which resource types you want to see. About item tasks In many situations you need to edit a resource's data. Instead of opening a page and editing the resource, you can right-click the resource from the appropriate list of resources and select the appropriate task. A feature of item tasks is that you can select multiple resources and make changes to all of them at the same time. [. . . ] You can customize the results with the View, Group by, and Search options. Discards the changes that were made to the task. Save changes Cancel Resource Merge Rule task page To merge duplicate resources for resource types other than computers and users, you must create a merge rule with the Resource Merge Rule task. Default resource type data classes define the merge keys that the merge rules are based upon. For example, when you create a merge rule for desk phones, when you select desk phone, the list of available merge keys is limited to the default data classes for telephone like phone number. [. . . ]