User manual SYMANTEC ALTIRIS IT MANAGEMENT SUITE 7.0 DATASHEET

[. . . ] IT Management Suite is built on the SymantecTM Management Platform 7 and includes: · AltirisTM Client Management Suite from Symantec · AltirisTM Server Management Suite from Symantec · AltirisTM Asset Management Solution from Symantec · SymantecTM ServiceDesk 7. 0 · SymantecTM Workflow · SymantecTM Wise Package Studio Suite IT Management Suite includes key client and server management capabilities including provisioning, deployment, inventory, patch management, software updates, remote assistance, process automation, OS migrations, service desk, software packaging, and asset retirement. Benefits · Reduced cost of ownership through a suite of integrated technologies from a single vendor. · Increased IT staff efficiency by automating common manual processes including employee hiring and termination procedures, OS migration, and software license reclamation. [. . . ] The automated process is initiated by a software request through Symantec ServiceDesk which kick starts other processes including inventorying existing licenses, matching installed software against contracts, establishing relationships between software assets and their owners, measuring actual usage, and determining license entitlements. Symantec customers have saved substantial dollars by eliminating over-licensing. Some have even re-negotiated more advantageous enterprise licensing agreements with vendors. Automate common IT processes With the automation capabilities built into IT Management Suite, administrators can assume a more strategic business role in their organization. Symantec customers have automated countless complex, time-consuming IT tasks with the automation tools in IT Management Suite, one example is employee on-boarding and termination. IT staff normally have a manual checklist of procedures to follow when a new employee starts, such as issuing and provisioning new assets like a computer. Typically, approvals from managers in various departments need to be in place before the process can begin. IT Management Suite automates those steps and the approval process, thereby ensuring reliability, consistency, and speed. Conversely, when an employee is terminated, IT Management Suite automates the asset reclamation process in accordance with company policies. Simple hardware request Web form. When the form is submitted, the automated process begins, ensuring an efficient service request. Administrators design processes using an easy drag-and-drop interface. 1. Attribution from published research: Gartner, Inc. "Gartner Polls and Surveys Show an Increase in Software Liscense Audits", Alexa Bone and Jane B. Disbrow, July 31, 2009. Page 2 of 4 Data Sheet: Endpoint Management AltirisTM IT Management Suite 7. 0 from Symantec Industry-leading client and server management IT Management Suite offers outstanding management of clients and servers. Symantec's award-winning client management technology deploys, manages, secures and troubleshoots client systems so you gain control of your IT environment. [. . . ] About Symantec Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. Mountain View, CA 94043 USA +1 (650) 527 8000 1 (800) 721 3934 www. symantec. com Copyright © 2010 Symantec Corporation. [. . . ]