User manual PACKARD BELL VISEO 240DX

[. . . ] Therefore some of the instructions, specifications and pictures in this documentation may differ slightly from your particular situation. All items described in this guide are for illustration purposes only and may not apply to your particular situation. No legal rights or entitlements may be obtained from descriptions made in this manual. reserves the right to revise or make changes or improvements to this product or documentation at any time without obligation to notify any person of such revisions or improvements. [. . . ] Also remember to read our recommendations in the Safe Computing section (page 28) to get the most of your computer and prevent problems in the future. Nothing Displays on the Screen (page 39) The Screen Freezes when the Packard Bell Logo Displays (page 40) The Screen Freezes when the Windows Logo Displays (page 41) The Windows Desktop Displays, but the Operating System is not stable (page 42) The Screen Displays Applications, but They Crash or Run Erratically (page 43) 38 - Quick Start & Troubleshooting Guide 1. NOTHING DISPLAYS ON THE SCREEN Your computer is in suspend or power saving mode. 1. If the computer is in power saving mode, press a key on the keyboard to "wake up" the computer. After a short pause the light should light up and you will be able to use your computer. Adjust the screen saver properties and the energy saving features to your needs. Check your connections: Test the power socket: 1. Check the power cable connection between your computer, the AC adapter and the power outlet. 1. Plug any other electrical device on the wall socket and check if it works. Unplug the power cable from the wall socket, remove the battery and keep the power button pressed for at least ten seconds. Then release it, put the battery back, connect the power cable again and press the power button to turn on your computer. Disconnect or remove additional devices: A faulty device or battery can prevent the system from booting in some situations. Removing additional external devices . . . such as a printer, a scanner, a modem, etc. If it does not, please contact the Customer Contact Center. Helpdesk - 39 Removing the battery 1. When the Packard Bell logo appears, press [F5] on your keyboard for a few seconds. Use the arrow keys to highlight Last Known Good Configuration and press [Enter]. If your computer does not function correctly after you have installed new programs, try uninstalling them. For software that was originally provided with your computer, click on `Start' > All Programs > Packard Bell - Security & Support > Smart Restore. For any additional software, click on `Start' > Control Panel > Programs and Features. Go back to previous restore point with Windows System Restore (see page 30). Please read Removing additional external devices, Removing the battery and Removing additional internal hardware on page 39. Use the Packard Bell Troubleshooter on the Packard Bell Support Website. Our online Troubleshooter (http://troubleshooter. packardbell. com) is an easy-to-use tool that provides quick access to troubleshooting solutions. Answer a few questions and our smart engine will help you with the right solution. Helpdesk - 41 4. THE WINDOWS DESKTOP DISPLAYS, BUT THE OPERATING SYSTEM IS NOT STABLE Even when your computer starts successfully, you cannot go further and use your programs correctly. Ask yourself the following questions and try to find the solution to your problem with the answers proposed. Did you install new programs? Installing new software may cause conflict with your existing software. If your computer does not function correctly after you have installed new programs, try to uninstall them. [. . . ] 9 Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 S-Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]