User manual PACKARD BELL IMEDIA J2589 QUICK START & TROUBLESHOOTING GUIDE (FOR PORTABLE COMPUTERS)

[. . . ] Quick Start & Troubleshooting Guide TABLE OF CONTENTS Important Information Computer Basics 3 4 Playing Multimedia Files . . . . . . . . . . . . . . . . . . . . 19 Packard Bell Recovery Backup Creator 19 Packard Bell Updator. . . . . . . . . . . . . . . . . . . . . . . . . . Packard Bell Recovery Program . . . . . . . . . . 28 28 28 32 32 37 38 38 44 51 51 51 Packard Bell Limited Warranty Regulatory Information Environment Software License Index 55 60 63 64 65 Table of Contents - 1 of this manual may be reproduced or transmitted, in any form or by any means, whether electronic, chemical, manual or otherwise, including but not limited to photocopying, recording, or information storage and retrieval systems, for any purpose without prior written permission of Packard Bell B. V. specifically disclaims all warranties, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose with respect to this product and documentation. [. . . ] If it does not, please contact the Customer Contact Center. Helpdesk - 39 Removing the battery 1. Usually, you just have to unlock it at the bottom of the base and pull it out. Leave the AC power adaptor plugged to both your computer and the wall socket. Don't forget to download your InfoCentre updates! Removing additional internal hardware . . . such as additional memory, a network card, etc. Note that if a third party installed a device, we advise you to refer to them to remove the device. Caution: You should only open your computer if you are an advanced user, or if you are asked to do so by a qualified Packard Bell technician. 2. THE SCREEN FREEZES WHEN THE PACKARD BELL LOGO DISPLAYS When the computer starts, it first performs a test of all system requirements. When the computer is functioning correctly, it emits a short beep and starts up. However, if the test fails, the computer may freeze when the Packard Bell logo displays. Try to boot but press the [TAB] or [ESC] key to display some details. Set the BIOS to default settings. Press [F1] or [F2] when starting your computer to enter the BIOS. You should only enter the BIOS if you are an advanced user, or when asked to do so by a qualified technician. Select Exit in the top menu using the arrow keys or mouse (if available). Press [F8] when starting your computer to enter the boot menu (this feature may not be available on all computers). If your first boot device is HDD, change it into CD or DVD using the arrow keys and press [Enter] to exit. 40 - Quick Start & Troubleshooting Guide Disconnect or remove additional devices. Please read Removing additional external devices, Removing the battery and Removing additional internal hardware on page 39. Use the Packard Bell Troubleshooter on the Packard Bell Support Website. Our online Troubleshooter (troubleshooter. packardbell. com) is an easy-to-use tool that provides quick access to troubleshooting solutions. Answer a few questions and our smart engine will help you with the right solution. 3. THE SCREEN FREEZES WHEN THE WINDOWS LOGO DISPLAYS During the boot process, Windows runs a number of checks. If it detects incorrect settings, damaged or missing software or hardware components, the system will likely hang. To fix this, try to restart your computer using one of the options below. Boot in Safe Mode to use basic files and drivers. 1. When the Packard Bell logo appears, press [F5] on your keyboard for a few seconds. This option will restore the system settings that were in effect the last time the computer started successfully. [. . . ] 30, 43 System tools Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 T R Recovery Recovery Backup Creator. . . . . . . . . . . . . . . . . . . . . . . . 60, 63 Remote control Receiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]