User manual PACKARD BELL IMAX X3515 QUICK START & TROUBLESHOOTING GUIDE (FOR DESKTOP COMPUTERS)

[. . . ] Quick Start & Troubleshooting Guide TABLE OF CONTENTS Important Information Computer Basics 3 4 Playing Multimedia Files . . . . . . . . . . . . . . . . . . . . 20 Packard Bell Recovery Backup Creator 20 Packard Bell Updator. . . . . . . . . . . . . . . . . . . . . . . . . . Packard Bell Recovery Program . . . . . . . . . . 28 28 28 32 32 37 38 38 44 52 52 52 Packard Bell Limited Warranty Regulatory Information Environment Software License Index 56 61 63 64 65 Table of Contents - 1 Copyright Notice Packard Bell Quick Start & Troubleshooting Guide (DT). No part of this manual may be reproduced or transmitted, in any form or by any means, whether electronic, chemical, manual or otherwise, including but not limited to photocopying, recording, or information storage and retrieval systems, for any purpose without prior written permission of Packard Bell B. V. [. . . ] Only do so if your warranty entitles you to and if you are an advanced user. If it does, replacing the USB assembly of that particular motherboard will solve the problem entirely. 2. THE SCREEN FREEZES WHEN THE PACKARD BELL LOGO DISPLAYS When the computer starts, it first performs a test of all system requirements. When the computer is functioning correctly, it emits a short beep and starts up. However, if the test fails, the computer may freeze when the Packard Bell logo displays. 40 - Quick Start & Troubleshooting Guide Try to boot but press the [TAB] or [ESC] key to display some details. Set the BIOS to default settings. Press [F1] or [F2] when starting your computer to enter the BIOS. You should only enter the BIOS if you are an advanced user, or when asked to do so by a qualified technician. Select Exit in the top menu using the arrow keys or mouse (if available). Press [F8] when starting your computer to enter the boot menu (this feature may not be available on all computers). If your first boot device is HDD, change it into CD or DVD using the arrow keys and press [Enter] to exit. Disconnect or remove additional devices. Please read Removing additional external devices and Removing additional internal hardware on page 40. Use the Packard Bell Troubleshooter on the Packard Bell Support Website. Our online Troubleshooter (troubleshooter. packardbell. com) is an easy-to-use tool that provides quick access to troubleshooting solutions. Answer a few questions and our smart engine will help you with the right solution. 3. THE SCREEN FREEZES WHEN THE WINDOWS LOGO DISPLAYS During the boot process, Windows runs a number of checks. If it detects incorrect settings, damaged or missing software or hardware components, the system will likely hang. To fix this, try to restart your computer using one of the options below. Boot in Safe Mode to use basic files and drivers. 1. When the Packard Bell logo appears, press [F5] on your keyboard for a few seconds. This option will restore the system settings that were in effect the last time the computer started successfully. This may cause to lose data that you have entered after the last successful boot. When the Packard Bell logo appears, press [F5] on your keyboard for a few seconds. Use the arrow keys to highlight Last Known Good Configuration and press [Enter]. If your computer does not function correctly after you have installed new programs, try uninstalling them. [. . . ] 19 S-Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30, 43 System tools Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 T R Recovery Recovery Backup Creator. . . . . . . . . . . . . . . . . . . . . . . . 61, 63 Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]