User manual PACKARD BELL EASYNOTE E6310

[. . . ] TA B L E O F C O N T E N T S Notices Copyright notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Virus warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] Your account with your Internet Service Provider Contact your ISP and check the access conditions to has been terminated or your ISP server is their Internet server. unavailable. You have moved and your dialling location has changed. Change your settings by clicking on Start > Control Panel > Network and Internet Connections > Network Connections 40 - Packard Bell User's Guide You have performed a complete recovery using the If you subscribed to one of the ISPs offered by Packard Packard Bell Recovery Program. You are using a dial-up modem. Possible cause The modem may not be connected properly. Click on your provider's name Possible solutions Check the modem cable connections between the computer and the telephone socket. See your Installation Guide If your computer is equipped with a network port, make sure your modem cable is connected to your modem port and not to your network port. page 13 The telephone line may already be in use. Free the telephone line before you dial a modem connection. page 13 You cannot phone and connect to the Internet at the same time if both your telephone and modem use the same line. Disconnect your modem and plug in a telephone to check the integrity of your telephone line. If you can hear a normal dialling tone on the phone, then your modem or cable may be defective. Click on Start > Control Panel > Printers and other Hardware > Phone and Modem Options > Dialing rules. Frequently Asked Questions (FAQ) - 41 The modem is used by another program ("COM port You may have a telephone or fax program running; in use" error message). These use the modem and make it unavailable for The modem does not work at all. other applications: 1. page 13 Run Packard Bell Smart Restore to easily reset and reinstall the faulty drivers. You are using ADSL or cable connection. Possible cause Your ADSL connection has not been activated. Your ADSL modem is not picking up the line. Your modem is defective. Possible solutions Your ISP must contact your local telephone operator to activate ADSL access on your line. Disconnect your modem and plug in a telephone to check the integrity of your telephone line. If you can hear a normal dialing tone on the phone, then your modem or cable may be defective. Check the status lights on your modem and refer to manufacturer's documentation. If the problem persists and the connection has been previously working, then contact your ISP. 16. WHEN SURFING THE INTERNET, I GET AN ERROR MESSAGE Possible cause You are not connected. Possible solutions If you are using a dial-up modem, look at the lower right part of the Notification area. page 23 If you cannot see this icon: Click on Start > Control Panel > Network and Internet Connections > Network Connections. Right-click on the connection icon and select Properties. Select Show icon in notification area when connected. 42 - Packard Bell User's Guide A connection to the remote site cannot be estab- Try again later or check with your ISP whether the service is available. For example, `the page contains javascript Simply click on OK to close the message window. I CANNOT SEND OR RECEIVE E-MAILS Possible cause You are not connected. Possible solutions To send and receive e-mails, you need to be connected to the Internet. If you are using a dial-up modem, look for the computer icons at the lower right part of the notification area. FAQ 16, page 42 Try again later or check with your ISP whether the service is available. Check that you have selected the correct ISP for the account you are attempting to use. [. . . ] 46, 55 interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21, 40 C cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 copyright notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]