User manual DATA ROBOTICS DASHBOARD RELEASE NOTES 1.7.3

[. . . ] Drobo Dashboard Release Notes Release Date: July 21, 2010 CONTENTS VERSION INFORMATION KEY HIGHLIGHTS KNOWN ISSUES RELATED TECHNICAL DOCUMENTATION VERSION INFORMATION Drobo Dashboard: Version 1. 7. 3 [1. 7. 30095] (Windows) Version 1. 7. 3 [1. 7. 30095] (Mac) KEY HIGHLIGHTS This is a release for the Windows and Mac Drobo Dashboard Applications. This release of Drobo Dashboard is compatible with Drobo FS, DroboElite, DroboPro, 1st and 2nd Generation Drobo, Drobo S and DroboShare. · · · Enable Time Machine support on Drobo FS from Dashboard http://support. datarobotics. com/app/answers/detail/a_id/435 Added "Restart" option (Advanced Controls -> Tools) to allow restarting the DroboElite and Drobo FS from the Dashboard Minor improvements KNOWN ISSUES Macintosh Specific · Symptom: iSCSI does not work and is not supported on Macs running Mac OS X 10. 4 (#10-659). [. . . ] P/N 081-00016-003 1/1 Rev 02 Workaround: Copy your data onto another drive and use Drobo Dashboard to reformat your Drobo device's volume to a smaller size. · Symptom: DroboElite discovery can be slow when using the second iSCSI port (#10-273). Condition: When using the second iSCSI port on the DroboElite, Drobo Dashboard could take as long as two minutes to discover the DroboElite. Once the DroboElite is discovered it will function normally. Windows Specific · Symptom: Only one user account can run Drobo Dashboard at the same time (#10-926). Condition: When Drobo Dashboard is already opened in one user account and then you switch to another account, Drobo Dashboard will fail to launch. Workaround: Quit Dashboard before you switch to another account. Windows Vista and Windows 7 Specific · Symptom: Dashboard may hang with DroboShare when there is no Internet connection (#10-199). Condition: In Drobo Dashboard, there is an option to automatically check for software updates. When this option is enabled and there is no Internet connection, Drobo Dashboard will freeze when it discovers a Drobo connected to a DroboShare. Workaround: Choose one of the following solutions if you need to use a DroboShare without an Internet connection: Solution 1: Quit Drobo Dashboard and then establish an Internet connection. Restart Drobo Dashboard and once your Drobo is discovered, click on the Advanced Controls button. Solution 2: Quit Drobo Dashboard and connect your Drobo directly to your PC. Restart Drobo Dashboard and once your Drobo is discovered, click on the Advanced Controls button. · Symptom: Full format does not complete when using the Windows Disk Management Utility (#10651). Condition: Drobo does not support a full format for a volume bigger than the space available in the internal drives. Workaround: We recommend that you use Drobo Dashboard to format volumes on your Drobo devices. If you use the Windows Disk Management Utility choose the quick format option to format the volume. Windows Server 2003 Specific · Symptom: Drobo Dashboard does not add an exception to the Windows Firewall (#10-060). [. . . ] Workaround: Ignore the failure message and click the Yes button to continue installing Drobo Dashboard. RELATED TECHNICAL DOCUMENTATION The currently released version of the Drobo user guide reference documentation is available on the Drobo Support Website: http://www. datarobotics. com/support. html. This includes: · Knowledge Base · Best Practices · User Guide · Drobo Help for PC · Drobo Help for Mac Copyright 2010 Data Robotics, Inc. Data Robotics, DroboPro, Drobo, DroboElite, DroboShare and BeyondRAID are trademarks of Data Robotics, Inc. , which may be registered in some jurisdictions. [. . . ]