User manual D-LINK DPH-80

[. . . ] D-Link DPH-80 IP Phone Manual Version 1. 10 Building Networks for People Contents Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using Media Gateway Control Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using Session Initiated Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using H. 323 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 DPH-80 New Firmware Download Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Configuration Upload and Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 SIP and H. 323 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 2 Package Contents Contents of Package: D-Link DPH-80 IP Phone Handset Handset cord Power adapter (9VDC/ 1A) If any of the above items are missing, please contact your reseller. Operation Requirements: Internet connection (via ISP) Local power outlet RJ-45 Ethernet Cable 3 Introduction The D-Link DPH-80 is a fully featured Ethernet business phone that allows both business and residential customers to benefit from IP Telephony services. It reduces costs by receiving local and long distance voice services and data services over a single network connection. This easy to use IP Phone simply plugs right into the local area network through a standard RJ-45 interface. [. . . ] Check if you have a network connection and DHCP and SIP proxy servers are running. Restart the phone and check it. Making a Call The SIP phone powered up properly but plays an error tone while making a call. Check the network connection and default gateway to ensure they're working properly. The SIP phone plays a call progress tone while trying to establish a call and this can take time. If it takes a long time, check if the SIP proxy server is running properly. The proxy server may not be running and the SIP phone times out before playing an error tone. 56 Using Session Initiated Protocol (SIP) SIP Troubleshooting The voice quality is poor. The G. 729 codec will have better performance over the G. 711 codec and it can be selected in the configuration. The behavior is not defined if the other phone does not support the hold feature. The SIP phone has a speaker to support one-touch dialing, but not for a speakerphone. The other party will hear you if you are in speaker mode but the voice on the speaker may be of poor quality. Browser Access There is no response through the browser. Check if the SIP phone is connected to the network and if you have the correct IP address of the phone. Now the phone will use factory default parameters and uses a known IP address. If the browser is idle for more than 10 minutes, the SIP phone will terminate the session. You must restart the browser. 57 Using Session Initiated Protocol (SIP) SIP Troubleshooting Other Functions The factory default key sequence is entered, but there is no response. The production test key sequence is entered, but there is no response. You must have the software files in the TFTP server and the SIP phone should be configured with the correct TFTP server and file names. The remote upgrade key sequence is entered, and the phone plays an unidentified tone. If anything goes wrong during the software upgrade, the phone will use the previous existing software. SIP Production Test This section describes the production test supported by the D-Link SIP phone. The main hardware blocks to be tested are (i) LED, (ii) Key Scan, (iii) Hook Switch, (iv) Codec & Handset, (v) Speaker, (vi) Memory and (vii) Ethernet MAC and PHY. If a test is successful, the SIP phone will play a Success tone and turn on the Green LED. After each test, press `1' to continue on to the next test and `0' to repeat the test. Note: In some tests the SIP phone cannot determine the outcome of the test and the user must verify it. In such test cases the phone will not play any tone. 58 Using Session Initiated Protocol (SIP) SIP Production Test LED Test This is the first test that is performed. [. . . ] The product owner agrees to pay D-Link's reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming. What Is Not Covered: This limited warranty provided by D-Link does not cover: Products, if in D-Link's judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone other than DLink; Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product. Repair by anyone other than D-Link or an Authorized D-Link Service Office will void this Warranty. Disclaimer of Other Warranties: EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED "AS-IS" WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. [. . . ]