Detailed instructions for use are in the User's Guide.
[. . . ] 4 For help online, go to the ACER Customer Care Center Web site at http://www. hp. com/support for technical information or to get software updates. 5 If you have not solved the problem, call the ACER Customer Care Center at the appropriate number below. 8:3012:30 Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: MF 96, Sat. 91 Indonesia: (21) 350-3408 Hours: MF 85 Malaysia: 1-800-805-405 Hours: MF 8:309:30, Sat. [. . . ] Press and hold the On button approximately 5 seconds until the PC turns off.
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Starting System Recovery Using Recovery Discs
The recovery discs provide two recovery options:
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Standard Recovery: This option recovers factoryshipped programs, drivers, and the operating system without affecting any data files that you may have created since purchasing this PC. Some data files may be difficult to find after the System Recovery, so it is best to back up all hard disk drive files before performing a System Recovery. Full System Recovery: This recovery function completely erases and reformats the hard disk drive. The program performs a full System Recovery to reinstall the operating system, programs, and drivers from the recovery discs. However, you must reinstall any software that was not installed on the PC at the factory. This includes software that came on CDs included in the PC accessory box, and software programs you installed since your purchase.
4 Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. 6 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions.
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For standard recovery, press R. If your PC hard disk drive is blank or corrupted, press R to perform a full System Recovery. Insert the remaining recovery discs when directed.
Or
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Or
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NOTE: If your PC has a blank or corrupted hard disk drive,
you will see only the full System Recovery option.
To Run System Recovery Program Using Recovery Discs:
1 If the PC works, back up all data files that you want to save onto removable media, such as CD-RW or diskette. 2 Press the Eject button on the top disc drive, and wait for the tray to open. If the Recovery disc is a DVD, be sure to put the disc in a DVD drive.
7 When the recovery program finishes, click Restart to restart the PC. Go to the Support Web site listed earlier in this document and search for your ACER Pavilion model.
Call ACER Customer Care Center
Finally, if these steps don't help, you can reach a real, knowledgeable person by calling the ACER Customer Care Center in your area. Phone assistance to get you up and running is free for 30 days from the time you purchased your computer. After 30 days, there may be a charge, but the helpful support is still available.
And, if Necessary: Get Repair
If your computer needs to be repaired or to have parts replaced, you have two choices: 1 You can easily replace many of your ACER Pavilion parts that are considered consumer replaceable. This is the fastest method of repair, as many times we can send the part directly to your home or business in a few days. 2 If a repair is necessary, the ACER Customer Care Center will make arrangements to fix your computer. There are a few limitations and exclusions to this warranty (as well as some important details), which are described in the following section.
ACER Customer Care
Easy to reach. Award-winning ACER Customer Care is our promise to help you get the most from your ACER Pavilion. Whether with tools located on your PC, from information on the Web, by phone, or through your local retailer, you'll find what you need.
Problems?ACER Will Help
Your new ACER Pavilion computer is built to work right now -- and for many years to come. If that happens to your computer, Hewlett-Packard is ready to help.
Getting Started
Follow the setup poster and the User's Guide for help with setting up and using your PC.
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The Legal Language
Hewlett-Packard Limited Warranty Statement
ACER PRODUCT DURATION OF LIMITED WARRANTY Hardware -- Parts and Labor: 1 Year Phone assistance to get you up-and-running: 30 days ACER warrants to you, the end-user customer, that ACER hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If ACER receives notice of such defects during the warranty period, ACER will, at its option, either repair or replace products which prove to be defective. [. . . ] The AC power cord is your PC's main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your PC has a grounded plug. Always use the power cord with a properly grounded wall outlet, to avoid the risk of electrical shock. WARNING: Your PC is provided with a voltage select switch for use in a 115 or 230 VAC power system. [. . . ]